What We Delivered.

Client

Cycling Ceramic

Services

Brand Identity
Business Development
eCommerce Design & Development
Performance Marketing
CRM & Newsletter Strategy
Content Creation & Video Production

Year

2019 - 2022

From niche to international brand.

Cycling Ceramic came to us with a world-class product and a fragmented digital presence. Over three years, we helped them build a fully integrated direct-to-consumer (DTC) model that tripled revenue, improved margins and reinforced their positioning in the high-performance cycling components market.

Our approach combined long-term brand building with short-term commercial wins: we deployed a full-stack eCommerce setup, redesigned the brand identity from the ground up, and activated performance campaigns across Meta, Google and email. A true Black Label partnership.


Brand Identity & Positioning.


  • Full rebranding, including logo, visuals and tone of voice

  • Defined visual and verbal identity for global consistency

  • Product category architecture for improved conversion

eCommerce Development.


  • Built and launched a custom WooCommerce store

  • UX design tailored to technical products and global markets


Performance Marketing.


  • Always-on campaigns across Meta and Google Ads

  • Focus on ROAS, returning customers and seasonal product pushes

  • Campaign planning synced with stock and fulfilment

CRM & Retention.


  • Setup of MailChimp CRM architecture

  • Welcome flows, post-purchase and cross-sell automations

  • Monthly newsletter program with 5-figure recurring revenue

Content Creation & Video.


  • Studio-level product photography for all SKUs

  • Short-format promotional videos for paid & organic media

  • Visual consistency across platforms


A long-term partnership built for scale.


Cycling Ceramic now operates with a clear growth system, improved customer experience and a stronger brand equity. Together, we turned a technical component brand into a performance-led eCommerce engine.

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