Supporting success.
Client
Comfyballs
Services
eCommerce management
Paid media (Meta & Google)
CRM & retention strategy
Growth consulting
Year
2019 - on going
A Black Label collaboration.
Comfyballs is a textbook example of how a clear strategy, sharp execution and aligned systems can scale a brand consistently even in a competitive DTC space.
Our work focused on structuring and executing a full-funnel growth strategy built around customer lifetime value, campaign testing, and process automation. The goal: predictable revenue and long-term profitability.
eCommerce management.
Ongoing management of the eCom stack with conversion-focused UX updates and performance-led campaigns.
Paid Acquisition.
Full-funnel strategy across Meta and Google Ads, optimising creative, targeting and budget allocation to maximise ROI.
Growth & Sales Programs.
Development of loyalty and referral programs, surprise-and-delight offers and strategic incentives to increase AOV and repeat purchase rate.
CRM Strategy.
Implementation of an effective retention system with automated flows and sales campaigns, turning first-time buyers into long-term subscribers.
